Roadlcare Account Deletion and Data Management

We respect your privacy and control over your personal information. If you wish to delete your Roadlcare account, please contact our Operations Center using one of the following methods:

How to Request Account Deletion

1. Call: 833 762 3555
2. Email: roc@roadlcare.com
3. Submit a Ticket: Visit our support portal at https://support.roadlcare.com/portal

Data Deletion and Retention

Upon receiving and verifying your account deletion request, we will promptly initiate the following:

• Account Deactivation: Your Roadlcare account will be deactivated, preventing further access to our services.
• Usage Data: We will delete or anonymize any usage data related to your interactions with the Roadlcare services, ensuring it cannot be linked back to you.

Retention of Healthcare Professional Information

Due to the nature of our services and to comply with industry regulations and legal requirements, we are required to retain certain personal information of healthcare professionals for an extended period. This information may include:

• Professional Credentials: Information necessary to verify your professional qualifications and licensure.
• Service History: Records of your interactions with Roadlcare services, including consultations, training records, and communications.

This information is securely stored and access is strictly limited to authorized personnel. It is retained for the purpose of:

• Regulatory Compliance: Ensuring adherence to healthcare industry regulations and standards.
• Quality Assurance: Evaluating and improving the quality of our services.
• Legal Purposes: Addressing potential legal inquiries or disputes.

Data Security:

We are committed to maintaining the highest standards of data security and protecting your personal information. We employ industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

Questions?

If you have any further questions about the account deletion process, our data practices, or the retention of healthcare professional information, please don't hesitate to contact our support team through our support portal at support.roadlcare.com/portal [invalid URL removed] [invalid URL removed].

Your Privacy Matters

We understand the sensitive nature of your information and prioritize the protection of your privacy. We are committed to maintaining transparency and ensuring that you have confidence in our data practices.