Download the RoadL Patient App and Create Your Account

Download the RoadL Patient App and Create Your Account

Download the RoadL Patient App and Create Your Account

Welcome to RoadL Care! This guide will help you download the app and create your account to start receiving healthcare in real-time.

Download the App

The RoadL Patient App is available for both iOS and Android devices:

For iPhone/iPad (iOS)

  1. Open the App Store on your device
  2. Search for "RoadL Patient" or "RoadL Care"
  3. Tap Get to download and install
  4. Once installed, tap Open

For Android Devices

  1. Open the Google Play Store on your device
  2. Search for "RoadL Patient" or "RoadL Care"
  3. Tap Install to download
  4. Once installed, tap Open

Create Your Account

When you first open the app:

  1. Tap "Sign Up" on the welcome screen
  2. Enter your email address - Use an email you check regularly
  3. Create a secure password - Must be at least 8 characters
  4. Verify your email - Check your inbox for a verification link
  5. Click the verification link in the email to activate your account

Sign In

After verifying your email:

  1. Open the RoadL Patient App
  2. Enter your email address
  3. Enter your password
  4. Tap Sign In

Set Up Biometric Login (Recommended)

For faster and more secure access, we recommend setting up biometric authentication:

  • Face ID (iPhone X and newer)
  • Touch ID (iPhone/iPad with fingerprint sensor)
  • Fingerprint (Android devices)

You'll be prompted to set this up after your first login. You can also enable it later in Settings > Security.

Need Help?

If you're having trouble:

  • Make sure you have a stable internet connection
  • Check that your device's operating system is up to date
  • Contact our support team at (833) 762-3555 or via the in-app chat

Next Steps

Once you've logged in, you'll need to:

  1. ✅ Complete your profile
  2. ✅ Add your insurance information
  3. ✅ Set up emergency contacts
  4. ✅ Accept Terms & Conditions

See our guide: Complete Your Profile for detailed instructions.


Healthcare in Real-Time™ - Welcome to RoadL Care!

    • Related Articles

    • RoadL Clinician mobile app

      The first release of RoadL Clinician mobile app includes the following features which are also available in the existing web app. FC Onboarding - initial account creation and onboarding FC Credentialing - conduct automated primary source verification ...
    • Field clinicians: signing in with your new RoadL Care identity

      When you reach the appropriate step in the RoadL onboarding process you will receive an email to the personal email address you used to create your RoadL account with information about your new RoadL Care identity. This identity can be used to: - ...
    • Signing in to the RoadL Support Center

      There are lots of knowledge base articles in the Support Center that are only visible when you are logged in. In addition. logging in provides the ability to submit a ticket to the RoadL Operations Center. Doral employees and contractors can use ...
    • Real-time chat with the RoadL Operations Center

      Real-time chat with agents in the RoadL Operations Center is available to all RoadL providers. You can access Chat from the Support Center after signing in by clicking the Chat icon in the bottom right of the web page Starting October 28th 2024 you ...
    • Roadlcare Account Deletion and Data Management

      Roadlcare Account Deletion and Data Management We respect your privacy and control over your personal information. If you wish to delete your Roadlcare account, please contact our Operations Center using one of the following methods: How to Request ...